We are a high-performance consultancy focused on enabling our clients to achieve their objectives and improve their performance through our exceptional delivery and service.
Our business model is simple – we work with our clients as their trusted advisor in
strategy, innovation, architecture, transformation.
Our promise: We commit to deliver excellent results, every time.
We configure our teams and methods to meet the specific requirements of our clients, applying our experience, knowledge, and field-proven approaches that leverage best practices, but with a pragmatic focus. In addition to our own staff, we maintain a strong network of highly skilled independent consultants. Our network is comprised of associates we have experience working with directly and for whom we will guarantee high quality work and strong client commitment.
HBS has a number of unique strengths which set us apart and have made us the preferred partner for our clients:
We maintain a high touch relationship model with our clients to ensure we can effectively define resource needs and ensure there is a tailored fit to meet these needs.
Our clients work directly with HBS practice leaders not just sales or customer relationship managers who may not have the depth of understanding to ensure the customer needs are met.
We maintain a strong practice model with a focus on engaging and retaining senior consultants with substantial depth of experience and knowledge, while providing them additional practitioner support through coaching, mentorship, and practice tools to ensure an exceptional experience for our clients.
Our senior consultants and trusted partners have extensive private and public sector experience. We draw upon their past successes to assist the engagement leader in identifying the most appropriate resources from within our team.
We maintain a highly efficient and lean operating model to keep overheads low in order to reward our consultants to support recruiting and retaining exceptional talent and to provide competitive, market-based pricing for our clients.
We practice what we preach and leverage our expertise in innovation and business transformation to continually challenge and reinvent ourselves to become better each year.